Privacy policy

Who we are

LA TechSpace is a software and digital agency in Los Angeles. This policy covers latechspace.com: what it collects, why, and what you can do about it.

What you send us

The site has no contact form. Every way to reach us leaves this site: a LinkedIn or Instagram message, a call booked on our Google calendar, an email, a phone call, or an email your own AI assistant writes for you. We use what you send to reply to you.

The AI assistant buttons on the contact page open ChatGPT, Claude or Grok in a new tab with a prompt already typed. The prompt says only why you're writing and where our instructions for the assistant are. OpenAI, Anthropic or xAI receives it, and its own privacy policy covers that conversation. Your assistant sends the email from your own address, and only after you approve it.

The question box on the home page answers in your browser. What you type there is not sent to us or to anyone else.

Other companies' services

Booking a call uses Google Calendar's appointment scheduler. On the contact page it loads only when you choose to see open times; on campaign pages it loads when you scroll to it. When it loads, Google serves the scheduler's own scripts, fonts and images, so Google receives your request, and its privacy policy applies to what you enter there.

The news video on our software consulting page plays from YouTube. Until you press play, the page shows a still image served by this site, and nothing loads from YouTube. When you press play, YouTube serves the player from its privacy-enhanced host, so Google receives your request and may store cookies or similar data in your browser, under Google's privacy policy.

The feedback survey on our picture book's page is a Google Form, and Google's privacy policy applies to your answers. Links to LinkedIn, Instagram and other sites take you to those sites, under their own policies.

The site is served by Cloudflare, which receives each request to load a page, as any web host does. Beyond that, its fonts, images, video, audio and 3D models come from the site itself, so viewing a page does not contact any other company unless you allow analytics, open the booking scheduler or play the news video.

Analytics and cookies

The site itself sets no cookies. If you allow it, we use Google Analytics to count visits and to see which pages and sections people read, which buttons and links they press, how the 3D journey is played, which service the question box matched, and how fast pages load. Google Analytics sets its own cookies to do this. Nothing you type is ever sent to it.

Google Analytics runs only after you choose "Accept" in the cookie banner. You can change your mind at any time with "Cookie settings" at the bottom of any page; choosing "Reject" after accepting removes its cookies.

The Think Like Trixie reader, where you read the book page by page, never loads Google Analytics or shows the cookie banner.

Instead, the reader keeps its own count, so we can see which pages work and where readers stop. It records how long each page is on screen, whether a reading reaches the last page, whether the sound is on, whether the book is being read aloud to you, whether you are on a phone, tablet or computer, the hour and day of the week on your device's clock, and when a few buttons are used, such as the survey link and the note for grown-ups. It sets no cookie, gives you no ID and stores nothing on your device, so one count can't be tied to you or to another. Our server keeps the counts and not your IP address.

Cloudflare, which serves the site, also counts visits through its Web Analytics service, whatever you choose in the cookie banner. It records the page, the site that linked to it, your country, device, browser and operating system, and how fast the page loaded. It sets no cookies and stores nothing in your browser, and Cloudflare says it does not fingerprint visitors or follow them across other websites.

When anything opens /agents, the page of instructions for AI assistants, our server notes what kind of software asked (an assistant's own name for itself, such as ChatGPT-User, or just "browser") and the reason in the link. It keeps nothing else about the request: no IP address and no other details of your browser.

Your browser's own storage keeps four things on your device: whether sound is on, whether you have seen the 3D journey before, your cookie choice, and the last page you opened in the Think Like Trixie reader, so the reader can offer to carry on from there. They are not cookies and are never sent to us.

Do Not Track and Global Privacy Control

If your browser sends a Do Not Track or Global Privacy Control signal, the site does not load Google Analytics at all, even if you choose "Accept".

If your browser sends either signal, the Think Like Trixie reader sends none of its own counts, and a visit to /agents is not noted. These signals do not change Cloudflare's visit counts, described above.

Selling and sharing

We do not sell your personal information. We share it only with the services named above, so they can do the work described there.

Children

The site is written for adults, including the page about our children's picture book, which is for parents and teachers. The book's reader is meant to be read with a child, and it collects only the counts described under Analytics, which carry no name, ID or address. We do not knowingly collect personal information from children under 13.

Your choices

To ask what we hold about you, or to have it corrected or deleted, email team@latechspace.com.

Changes to this policy

When this policy changes, we'll post the new version here with a new effective date. If the change is significant, we'll say so at the top of the page.